Employees are your first line of defense—or your weakest link. Effective security awareness training reduces human-caused breaches by up to 70%.
Training Topics
- Phishing and social engineering
- Password security and MFA
- Physical security and tailgating
- Data classification and handling
- Secure work from home practices
- Incident reporting procedures
Phishing Simulations
- Start with baseline assessment
- Run monthly simulations
- Vary difficulty and tactics
- Provide immediate feedback
- Track click rates over time
Metrics to Track
| Phish Click Rate | Target: <5% |
| Report Rate | Target: >60% |
| Training Completion | Target: >95% |
| Repeat Clickers | Target: <2% |
Program Components
- Annual: Comprehensive training module
- Monthly: Phishing simulations
- Quarterly: Newsletter/tips
- Ongoing: Posters, reminders, rewards
Make It Engaging
- Use gamification and rewards
- Keep training short (10-15 minutes)
- Use real-world examples
- Don't shame - educate
December 2024